Right About Now with Ryan AlfordSearch 656 episodes
Personal Brand & Positioning

How do you build an ecommerce brand around community and content instead of discounts?

Answered independently in 3 episodes, by 2 different people. Every line below is verbatim from the transcript, timestamped to the moment it was said.

How To Start Small To Go Big With Pat Flynn
Purpose-driven Marketing with Jann Parish, CMO and President of Girls Like You
Ecommerce ft. Sean Whalen
The short answer

What the archive says

01Ryan's warning to ecommerce founders: brands that arrive with a commoditized product, no community, and a weekly sale have no growth engine - community has to come first. source →

02Build super fans by facilitating connections among your audience rather than performing above them; SPI switched from one-off courses in 2021 to a single membership community with monthly recurring revenue. source →

In their words

What 2 people actually said

The way to build super fans is to not necessarily look better in front of everybody else. It's to bring everybody together, right?
Pat Flynn · How To Start Small To Go Big With Pat Flynn (22:58)
And it starts with community and you guys have started right square in the middle with that. I think it's brilliant. And I love how you're creating content and, and, and, and really building around the story of your audience in narratives that mean so much to them.
Ryan Alford · Purpose-driven Marketing with Jann Parish, CMO and P (18:27)
The episodes

3 episodes answer this

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