In this episode of Right About Now, host Ryan Alford sits down with Charles Nader, CEO and founder of Doc.com, to discuss the company’s bold mission: providing free, AI-powered telemedicine to anyone in the world with a smartphone.
Inspired by his experiences witnessing the harsh realities of healthcare inequality in Mexico, Charles built Doc.com with one relentless goal — universal healthcare access. Doc.com offers free medical consultations, uses AI to optimize diagnostic workflows, and integrates a for-profit pharmacy model that financially sustains its free global care system.
Charles shares how Doc.com has already delivered millions of consultations, how AI helps doctors reduce consultation times while improving accuracy, and why telemedicine is essential for global health equity. He also breaks down the company’s revenue model, expansion into therapy and veterinary services, and how they plan to scale into the U.S. and other major regions.
The conversation also reveals Doc.com’s upcoming NASDAQ listing, the strategic importance of owning the Doc.com domain, and the long-term vision of building the world’s most accessible healthcare platform.
This episode is a deep dive into the future of healthcare — faster, smarter, more affordable, and built to serve everyone.
⏱️ TIMESTAMPS
00:00:00 – Introduction to the Episode
Ryan introduces Charles Nader and previews Doc.com’s mission to transform global healthcare access.
00:00:13 – Doc.com’s Technology & AI Engine
Charles explains how Doc.com leverages AI, data flow automation, and streamlined diagnostics to make telemedicine more efficient.
00:00:47 – Podcast Branding & Host Intro
Overview of the show’s focus on entrepreneurship, innovation, and global business.
00:01:09 – Welcoming Charles Nader
Ryan officially welcomes Charles, who discusses the urgency of accessible care in today’s world.
00:01:35 – Inspiration & Founding Mission
Charles recalls growing up in Mexico, witnessing healthcare inequality, and deciding to create free global medical access.
00:02:49 – How Doc.com Works & Its Social Impact
Overview of Doc.com’s free telemedicine platform, 24/7 access, and impact on underserved populations.
00:03:44 – AI Optimization & Scaling Healthcare Worldwide
How AI shortens consultation times, improves accuracy, and enables Doc.com to scale globally.
00:04:36 – Business Model & Expansion Strategy
Charles explains Doc.com’s for-profit structure, revenue via pharmacy, and global expansion roadmap.
00:05:06 – How Doctors Are Compensated
Doc.com hires and pays its doctors, supported by pharmacy revenue and vertical integration.
00:05:27 – Pharmacy as a Core Revenue Stream
Why Doc.com’s pharmacy model is key, how it differs from pharmaceutical companies, and why it scales globally.
00:06:39 – Healthcare System Inefficiencies
Charles highlights systemic inefficiencies in traditional healthcare and how telemedicine solves many of them.
00:07:37 – Separating Consultation from Prescription
Maintaining medical neutrality by keeping telemedicine and prescription fulfillment independent.
00:08:06 – Telemedicine Adoption & Evolution
Charles reflects on why telemedicine adoption was slow — and how Doc.com is accelerating mainstream usage.
00:09:05 – Patient Volume & Case Resolution Statistics
Insights into the types of cases Doc.com can resolve in one call and the company’s phased U.S. rollout.
00:10:30 – New Services: Therapy & Veterinary Care
Expansion into mental health services and animal care, along with a step-by-step explanation of the user experience.
00:11:41 – Wait Times & Accessibility
Average wait times, user satisfaction, and how Doc.com keeps consultations fast and accessible.
00:12:03 – Availability & Requirements
No insurance required — anyone with a smartphone can access Doc.com for free.
00:12:12 – NASDAQ Listing Plans
Charles discusses Doc.com’s upcoming NASDAQ IPO and why public status supports global expansion.
00:13:35 – Acquiring the Doc.com Domain
The story behind securing Doc.com and why the domain is critical for global recognition.
00:14:59 – Growth Plans & Social Media Presence
A call to follow Doc.com as they prepare for public launch and international scale.
00:15:44 – Closing Remarks & Outro
Ryan wraps up the conversation with final insights, links, and show credits.
