Right About Now with Ryan AlfordSearch 660 episodes
Product & Innovation

How did Netflix market itself before people owned DVD players?

Answered independently in 2 episodes, by 2 different people. Every line below is verbatim from the transcript, timestamped to the moment it was said.

Marc Randolph - Netflix Co-Founder
Marc Randolph - Netflix Co-Founder, Entrepreneur, Mentor & Investor
The short answer

What the archive says

01Because almost nobody owned DVD players, Netflix skipped mass advertising and instead put free-rental coupons inside DVD players from every manufacturer plus retailers like Circuit City—fishing where the fish were. source →

02With almost no DVD players in homes, TV advertising would have wasted 99.5% of the spend — so Marc personally sold DVD manufacturers and retailers like Circuit City on in-box coupons for free rentals to catch buyers at peak excitement. source →

In their words

What 2 people actually said

But you did start building and seeding the Netflix brand and that's where I remember it circuit city I bought a DVD player and it came with the 10 free CDs.
Ryan Alford · Marc Randolph - Netflix Co-Founder (16:35)
Circuit City I bought a DVD player and it came with the 10 free CDs I think that's why I bought the CD the DVD player I can't believe that you asked to remember that because you're correct after we did the deals with the DVD manufacturers You did a big deal with circus city It would be a big deal with all the other retailers.
Marc Randolph · Marc Randolph - Netflix Co-Founder, Entrepreneur, Me (16:39)
The episodes

2 episodes answer this

Also asked as

The same question, the way other people ask it